Program Quality Management Division (PQMD)
Ensuring a program needs and expectations of its stakeholder is the main responsibility of “Program Quality Management Division”. Our division mainly focus on plans and policies determining standards for services and also determines the project complies with quality norms. Under PQMD, two functional branches; 1. Monitoring and Evaluation Department and 2. Technical Support Department are working together.
Monitoring and Evaluation Department
The monitoring and evaluation (M&E) system and feedback mechanism are the main essential components of program management that necessarily directs the program strategy and its activities. In addition, the informed decisions are provided by the result -oriented M&E systems which provide the necessary strategic information, performance analysis and service quality assurance. The system is not only to track the progress of the program’s interventions, but also identifies any deviation and takes corrective actions to improve the relevance, effectiveness, efficiency, impact and sustainability of the MPG activities and program. M&E system will respond to accountability, learning and advancing knowledge through evidence-based results reporting.
Monitoring and Evaluation (M&E) is crucial for the successful implementation of HIV prevention, treatment, and care & support programs. It is essential to emphasize data-driven decision-making, impact measurement, and accountability to key stakeholders. We work closely with key stakeholders to design and implement effective M&E systems for HIV programs.
Technical Support Department
MPG training team has been providing capacity building trainings and technical support for peer supporters working under HIV care and support programme starting from 2020 to till now. Training programme aim to enhance their HIV related updated knowledge and counselling skills of peer volunteers who play a pivotal role in delivering HIV-related services and promoting the rights of PLHIV and key populations (KP). Despite the challenges posed by COVID-19 crisis, the training team continued to provide virtual trainings with the goal of enhancing the capacity and empowerment of peer supporters
Tele-mentoring sessions were introduced for participants and counsellors who had completed the capacity-building trainings, providing them with continued mentorship from the technical training team. The primary goal of these sessions was to assist peer supporters in addressing challenges they encountered during peer counselling.
Moreover, we arranged youth peer gathering meetings We organized youth peer group meetings to foster strong connections among young people living with HIV, promote mental well-being, and improve collaborative skills.
These activities aimed to strengthen the involvement of PLHIV and KP in the National AIDS Program’s (NAP) HIV response, contributing to advancements in HIV testing, linkage to care, treatment retention, and stigma reduction.